Lifetime Refill Policy

A refill is our commitment to top up delivered engagement if it drops after your order is complete. It exists because a small amount of natural fluctuation is normal on social platforms. When your order includes a refill and the count falls within the covered window, you can request a top-up and we will replenish it, subject to the conditions below.

Refill availability is shown on each service. Many of our follower services include a lifetime refill, while some engagement types (for example certain view or like packages) may include a shorter refill window or none, depending on the service. Always check the service page and your order details for the refill terms that apply to your specific purchase.

To be eligible for a refill, all of the following must be true:

• Your original order was delivered successfully and completely.
• The service you purchased includes a refill.
• The account, profile, post or channel is the same one from the original order.
• The target remains public and reachable at the time of the refill request.

If you notice a drop, request a refill from your order page or by contacting support with your order number and target link. We verify the current count against your original order and top up the shortfall. Refills are processed like a normal order and delivered gradually to keep the result natural.

A refill restores natural drops — it cannot recover losses caused by changes to the target or by the platform. A refill does not apply where:

• Private accounts — the account was made private, so delivery is blocked.
• Username changes — the handle was changed, so the original target can no longer be matched.
• Deleted accounts or content — the account, post or channel was removed.
• Platform updates — a platform recount, audit, purge or policy change reduced the count.
• Further actions on your side — additional third-party services or activity affected the count.

Open your order page and choose the refill option, or email support@howtobuyfollowers.com with your order number and the target link. We will verify and process eligible refills as quickly as possible.

Questions about a refill? Our team is available 24/7 at support@howtobuyfollowers.com.