01Introduction
This Privacy Policy explains how HowToBuyFollowers (“we”, “us”) collects, uses and protects your personal data when you use our website and services. We are committed to handling your information lawfully, fairly and transparently, in line with the EU General Data Protection Regulation (GDPR), the UK GDPR and comparable data-protection laws. For the purposes of the GDPR, the data controller is [Company Legal Name Ltd.].
02Information We Collect
We collect only what we need to provide and improve the Services. This includes:
- Order information — the public profile, post, channel or username you provide as a delivery target, plus the service and quantity ordered.
- Account & contact data — your email address and, if you register, a hashed password and basic account settings.
- Transaction data — records of your orders and invoices. Card details are processed by our payment providers and are not stored on our servers.
- Technical data — IP address, device and browser type, and usage data collected through cookies and analytics.
- Communications — messages you send to support.
We do not ask for your social platform password, and we never need access to your account. See our No Password Policy.
03Why We Process Data (Legal Bases)
Under the GDPR we rely on the following legal bases:
- Contract — to accept and deliver your orders and provide support.
- Legitimate interests — to secure our platform, prevent fraud, and improve our Services, balanced against your rights.
- Legal obligation — to keep accounting records and comply with the law.
- Consent — for non-essential cookies and any marketing emails, which you can withdraw at any time.
05Analytics
We use privacy-conscious analytics to measure aggregate traffic and improve the site — for example which pages are visited and how the site performs. Analytics data is used in aggregate and is not used to identify you personally where avoidable. Analytics cookies are subject to your consent.
06Payment Processing
Payments are handled by third-party payment processors through an encrypted, PCI-compliant checkout. Your full card number is never transmitted to or stored by us. These processors act as independent controllers or processors for the payment data they handle, under their own privacy terms.
07Fraud Prevention
To protect customers and our business, we and our payment partners run automated and manual fraud checks. This may involve analysing transaction and device signals. We rely on our legitimate interest in preventing fraud and, where applicable, on legal obligations.
08Security
We use appropriate technical and organizational measures to protect your data, including encryption in transit, hashed passwords, access controls and minimal data collection. No method of transmission or storage is perfectly secure, but we work continuously to safeguard your information and to limit what we hold in the first place.
09Data Retention
We keep personal data only for as long as necessary for the purposes described here — typically for the life of your account and for the period required to meet legal, tax and accounting obligations. When data is no longer needed, we delete or anonymize it.
10International Transfers
We serve customers worldwide, and some of our providers may process data outside your country, including outside the EEA or the UK. Where we transfer personal data internationally, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms to protect it.
11Your Rights
Subject to applicable law, you have the right to:
- Access — request a copy of the personal data we hold about you.
- Rectification — ask us to correct inaccurate or incomplete data.
- Erasure — ask us to delete your data where there is no overriding legal reason to keep it.
- Restriction & objection — limit or object to certain processing, including direct marketing.
- Portability — receive your data in a portable format.
- Withdraw consent — where processing is based on consent, at any time.
How to exercise your rights
Email privacy@howtobuyfollowers.com and we will respond within the timeframe required by law (generally within one month). You also have the right to lodge a complaint with your local data-protection authority.12Children's Privacy
The Services are intended for adults. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us data, contact us and we will delete it.
13Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest version. Material changes will be highlighted on the site where appropriate.
14Contact
For privacy questions or requests, contact privacy@howtobuyfollowers.com. For general support, email support@howtobuyfollowers.com. Company details are in our Contact & Legal Notice.